Scotia Handling Services Limited and Scotia Trading Companies Limited are committed to protect your privacy and personal data. The purpose of this Privacy Policy Statement is to explain how Scotia Handling Services Limited and Scotia Trading Companies Limited process your personal data related to all interactions with it.
We protect your data in line with the requirements of the General Data Protection Regulation (GDPR) which requires data controllers (such as ourselves) to document our lawful basis for processing personal data. It also gives you rights over how your data is processed.
Any update to this statement will be published on www.scotiahandling.co.uk

What information we collect
We may collect the following information:
– Name and job title
– Contact information (company, email address, contact numbers, business property address etc)
– Demographic information
– Information required to carry out any services we are engaged with you
– Images from CCTV used at our premises (68 Bridge Street, Linwood, PA3 3DR)
– Passwords for our online certification portal which are provided to customers and can be changed by them if they wish

How we use the information we collect
We required to collect the information as above to enable us to respond to your enquiries, understand business needs, set up customer accounts and set up access to your certification online for products/services that we sell, for business development, marketing when you have consented to receiving such marketing material, and for other purposes as described in this Privacy Policy Statement.
You may opt out of receiving marketing communications from us at any time by contacting sales@scotiahandling.co.uk
We will not use your personal information for any other purpose unless you consent to such use by us, such uses are disclosed to you at the time of collecting the information or as otherwise permitted or required by law.
All card details are shredded after payment when provided remotely.

Transfer of your personal data
Where Scotia Handling Services Limited and Scotia Trading Companies Limited might share personal data with an external company or service that we employ as part of our work, we ensure that personal data that we may pass on to them will be held securely, and used by them only to provide the services or information that you have requested..
We may transfer or disclose personal information to regulatory bodies, government agencies and law enforcement, and other parties as permitted or required by law.
Scotia Handling Services Limited and Scotia Trading Companies Limited ensure that sufficient level of data protection is maintained through appropriate measures for transferring personal data.

Securing your personal data
Scotia Handling Services Limited and Scotia Trading Companies Limited take reasonable and appropriate steps, and require our service providers to take reasonable and appropriate steps, to protect personal information from miss-use, loss and unauthorised access, modification or disclosure using physical, electronic and procedural safeguards. To keep electronic information secure, we use a range of security measures, such as restricting access to users who have a valid username and password.

Retention of your personal data
We only retain personal data for as long as it is necessary for us to render the services you have requested or given your consent to, except where otherwise provided by law.

Online Certification System
Scotia Handling Services Limited uses an online certification system supplied and hosted by Motion Software which is linked to from our website. The personal data held in this system is limited to name, and email address. For further information on Motion Software and their Privacy Policy, please visit www.motionsoftware.co.uk.

Your rights
Scotia Handling Services Limited and Scotia Trading Companies Limited will not collect and store your personal information unless you have given us consent to do so. We will clearly explain why we are requesting the data and how it will be used whenever we ask for your consent.
You may contact Scotia Handling Services Limited and Scotia Trading Companies Limited at any time to check that your personal information is accurate. Scotia Handling Services Limited and Scotia Trading Companies Limited will update or erase any incomplete, inaccurate or outdated personal data. You also have the right to ask Scotia Handling Services Limited and Scotia Trading Companies Limited to restrict the processing of your personal data, for example, when you have asked us to verify the accuracy of your data or asked for data to be erased.
If you feel that Scotia Handling Services Limited and Scotia Trading Companies Limited has not complied with the applicable personal data legislation, you have the right to lodge a complaint to a competent supervisory authority.
If you have any questions regarding this Privacy Policy Statement or the use of your personal data, please contact:
rosie@scotiahandling.co.uk
01505 321 127